STIIIZY Starter Kit (Battery) Warranty
How long is my device covered by the warranty?
STIIIZY Starter Kits (Battery) come with a 30 day limited warranty from the date of
purchase. Proof of purchase is required. (Warranty is non-transferable)
What does the warranty cover?
- Manufacturer defects
- Received defective battery
What is not covered by the warranty?
- STIIIZY Pods themselves are not covered through warranty
- Cosmetic damage through wear and tear
- Damage caused by improper use, maintenance, natural disasters.
- Damaged caused by product coming in contact with moisture or extreme environmental conditions.
- Damaged caused by non STIIIZY pods.
- Disassembled or Tampered Batteries
- Theft or Loss
How do I get customer service?
Review STIIIZY Starter Kit Warranty, to confirm the battery is warranted hereunder.
To enter a claim visit contact us page and submit the contact form, a STIIIZY representative will contact you within 72 business hours.
Proof of purchase may be requested before warranty service will be provided.
*Please note STIIIZY representative may request additional details; such as videos or photos of the battery, and attempt to troubleshoot common issues before approving warranty service.*
What STIIIZY will and will not do under this warranty?
If a claim validated by the limited warranty is received within the 30 days of purchase, STIIIZY will at its discretion exchange the battery for a new one.
STIIIZY will not ship any products and is subject to decline any claims upon review. All sales are final.